Privacy Policy
This Privacy Policy describes how Northpace (“we”, “us”, or “our”) handles personal data when you visit our website (the “Site”), contact us, or otherwise interact with us online.
1. Who Controls Your Personal Data
Data Controller: Northpace
Privacy contact: hello@northpace.io
Northpace may operate through different legal entities depending on the relevant jurisdiction. For formal controller information relating to a specific request or agreement, please contact us.
2. Information We Collect
We may collect personal data in the following ways:
Information you provide to us
This may include your name, email address, telephone number, company, job title, information submitted through forms or emails, and any other information you voluntarily provide.
Information collected when you use our Site
When you visit the Site, certain information may be collected automatically, including your IP address, browser and device information, pages visited, timestamps, referring pages, approximate location based on your IP address, and technical or security logs.
Sensitive information
We do not intentionally request or collect sensitive personal data through the Site, such as health information, biometric information, precise location data, or other special categories of personal data. Please avoid submitting such information unless specifically requested and legally permitted.
3. How We Use Your Information
We may process personal data to operate and maintain our Site, respond to inquiries, communicate with you, improve our website and services, maintain security, prevent misuse, comply with legal requirements, and protect or exercise our legal rights.
4. Legal Basis for Processing
Where required by applicable law, we process personal data on one or more of the following grounds:
- Legitimate interests – including operating, improving, and protecting our Site and preventing misuse.
- Consent – including for non-essential cookies or similar technologies where consent is required.
- Contractual necessity – where processing is necessary to respond to a request or take steps related to a potential agreement.
- Legal obligations – where processing is necessary to comply with applicable laws or lawful requests.
5. Cookies and Similar Technologies
Our Site may use cookies, pixels, and similar technologies to provide essential functionality, remember preferences, understand how visitors use the Site, measure performance, and, where applicable, support marketing activities.
Where required by law, we ask for your consent before using non-essential cookies. You can manage your choices through our cookie banner, where available, or through your browser settings.
6. When We Share Personal Data
We may disclose personal data where reasonably necessary to:
- Service providers supporting our hosting, email, analytics, IT, security, or other website operations.
- Professional advisers, including legal and accounting providers.
- Government authorities or other parties where disclosure is required by law or necessary to protect our rights, safety, or security.
- Parties involved in a merger, acquisition, restructuring, sale, or similar business transaction, where permitted by law.
We do not sell your personal data or provide it to third parties for their independent marketing purposes.
7. International Data Transfers
Some of our service providers may process personal data outside your country or the European Economic Area.
Where required, we use appropriate safeguards designed to protect personal data transferred internationally in accordance with applicable data protection laws.
8. How Long We Keep Personal Data
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected.
The applicable period may depend on why the information was collected, our legal obligations, security requirements, the need to resolve disputes, and the establishment or enforcement of legal rights.
9. Data Security
We use appropriate technical and organisational measures designed to protect personal data from unauthorised access, disclosure, alteration, loss, or misuse.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
10. Your Privacy Rights
Depending on applicable law and your location, you may have the right to:
- Access personal data we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal data.
- Restrict or object to certain processing.
- Withdraw consent where processing relies on your consent.
- Request portability of your data where applicable.
- Lodge a complaint with the relevant data protection authority.
To exercise any of these rights, please contact us at hello@northpace.io
11. External Websites
Our Site may contain links to websites operated by third parties. Their privacy practices are governed by their own policies, and Northpace is not responsible for how those third parties process personal data.
12. Children
Our Site is not directed at children, and we do not knowingly collect personal data from children through the Site.
13. Updates to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes to our practices, technologies, or legal requirements.
The 2026.09.30 date will indicate when the Policy was most recently revised.
14. Contact
For questions about this Privacy Policy or requests relating to your personal data, contact:
Northpace
Email: hello@northpace.io
Last updated: 2026.09